Noticeboard

**COVID VACCINE INVITATION LETTERS**

We are aware that some patients have received letters that are not for them due to a technical issue.

We have reported this incident to the ICO and CCG. 

We sincerely apologise for the inconvenience and would like to reassure you that it is being investigated. 

If you have received a letter, please destroy it. 

We will be in touch via telephone to book you an appointment in line with the Covid vaccination guidelines. 

Test Results

When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the surgery once sufficient time has passed. The default is that we do not contact patients if your results are normal. We will contact you if the doctor has requested a follow-up appointment. Please note that routine appointments can be up to a 2 week wait. If the doctor has marked your result as urgent we will endeavour to see you within 5 days.

Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 
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