We are aware that some patients have received letters that are not for them due to a technical issue.

We have reported this incident to the ICO and CCG. 

We sincerely apologise for the inconvenience and would like to reassure you that it is being investigated. 

If you have received a letter, please destroy it. 

We will be in touch via telephone to book you an appointment in line with the Covid vaccination guidelines. 

Repeat Prescriptions


When ordering repeat prescriptions we would like you to use one of the following:

  • Using EMIS Access (See the 'online services' section) to order repeat medication.
  • Bring the sideslip from your prescription to the surgery and place it in the box provided. Please remember to tick the items required.
  • By e-mail:
  • Only order by telephone if you are unable to use any of the above methods. This is to minimise possible mistakes.

The prescription line (01432 272285, option 2) is open Monday to Friday from 9.00am to 12 noon only. Requests for repeat prescriptions will not be taken outside of these hours or on Saturdays.

Please try to order all the items you require at the same time as this not only saves the receptionist time but yourself also.

Please allow 48 hours for your request to be processed. 

We can arrange for the prescription to be sent to the chemist of your choice, so please write the name of the chemist on your slip or state when ordering.

If you are going on Holiday please allow 5 working days to allow for queries.

You can download a repeat prescription request form here

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

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